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Chris Guillot wearing Retail Charm School varsity jacket. She’s smiling, looking off screen, and fluffing her hair. The photo is accented with doodle lines.

Together,let’s

Transform your
difficult retail
problems into
profitable growth

TRUSTED BY:

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Lightspeed logo
Shopify logo
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Retail complexity becomes manageable with the right approach. Merchant Method™ helps you build profit, refine operations, and lead strategically—in clear, achievable steps.

A smartphone with a preview of the Retail Study Guide Newsletter and a sharpened No. 2 pencil sit on top of a kraft-covered journal. The image is accented with an illustrated outline of a cash bundle wrapped with a band.

Take your first step

Achieve quick retail wins with easy-to-use tools and skills you can apply now and as your business grows.

hris Guillot is seated and holding a pencil. A composition notebook, textbook, and folder are stacked on the desktop. Her dress has ruffled sleeves and she wears a knotted hair band. The photo is accented with a megaphone icon.

Retail Consulting

Create an actionable path to reach your long-term goals with an operating strategy and team built for your success

An iPad features the front cover of the Inhabit Retail PDF download. An Apple pencil and vines of an ivy plant frame the tablet. An outline of an illustrated No. 2 pencil accents the image.

Products

Achieve quick wins with easy-to-use tools and resources you can apply now — and as your retail business grows

Several cards from the Retail Shift training program card deck are arranged on a desk next to a closed Macbook and succulent plant. The image is accented with an illustrated outline of multi-level steps.

Courses

Learn key technical skills and essential retail knowledge to turn your passion into scalable business growth

Chris Guillot stands face-to-face with an event participant. Both women share a laugh and embrace. The shooting star icon is a fitting accent for this joyful moment.

Activations

Foster community and belonging with retail pop-ups, salon-inspired events, and creative collaborations

Solutions in action—

Real businesses, real results

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Chunks

Crafted a global retail vision, rooted in product strategy and operations, used to guide brand decisions for long-term growth

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Fuel Coffee & Books

Developed a strategic management system to transfer operational management from Owner to the cross-brand leadership team

The City of Seattle

The City of Seattle logo

Supported the sustainability of Seattle Restored participants that have secured long-term leases with technical assistance in retail operations

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